At hindiepic.com, we strive to provide our customers with high-quality digital products. Please review our Refund and Cancellation Policy carefully before making any purchase.
1. Digital Products
Due to the nature of digital products, all sales are final. Once you have purchased and downloaded an eBook or any other digital content from hindiepic.com, we are unable to offer a refund, exchange, or cancellation. We recommend that you carefully review the product description and any available samples before making a purchase.
2. Exceptions to the Refund Policy
While we do not generally offer refunds for digital products, we understand that certain circumstances may warrant an exception. Refunds may be considered in the following cases:
- Technical Issues: If you experience a technical issue that prevents you from accessing the digital product, and our support team is unable to resolve the problem, you may be eligible for a refund.
- Incorrect Purchase: If you accidentally purchase the wrong product, please contact us immediately. Refund requests for incorrect purchases must be made within 24 hours of the transaction.
3. How to Request a Refund
If you believe you are eligible for a refund based on the exceptions listed above, please contact our customer support team at [Your Contact Email] with the following information:
- Your full name
- Order number
- Date of purchase
- Description of the issue or reason for the refund request
We will review your request and respond within [Insert Timeframe, e.g., 3-5 business days].
4. Cancellations
Since our products are digital and delivered instantly upon purchase, we do not offer cancellations after the purchase is completed. Please ensure that all information is correct and that you are certain of your purchase before completing the transaction.
5. Changes to This Policy
We reserve the right to update or modify this Refund and Cancellation Policy at any time. Any changes will be posted on this page with an updated effective date.
6. Contact Us
If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at:
hindiepic.com
Email: [hindiepic02@gmail.com]